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Customer Reviews

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Barry & Terri Shinn Review Image
Last fall we went to the RV show in South Bend.. Thats where we meet Curt Smith.. We had a older motorhome and was looking to upgrade. My husband will be retiring at the end of this year..and wanted to find something that would meet our needs for being away traveling for months.Curt took the time..showed us what they had there and envited us to the showroom the next weekend. There we found the 5th Wheel of our dreams.. 2020 Vanleigh Vilano.There were a few things we wanted added..changed..and a lot of questions that Curt was always there to accommodate.We were able to trade in the Motorhome..which they found another couple to buy..and enjoy just like we had!!! We really encourage anyone looking to purchase any type of RVS...get ahold of Curt...ALSO...we needed a truck to pull the new 5th wheel..so now enters Daniel Tack..again,Another wonderful person who will work with you and find you exactly what you are looking for...Cant say enough about Goshen Buicks staff..They are all amazing!!! Go shopping there when we all can!!!
Brad Guth Review Image
Our purchase of a viliano 320GK was outstanding. We ordered from the factory, a long complicated process and Curt made it a real Pleasure. He ALWAYS returned our calls, followed up, and was on top of the many details. Colby helped with the PID, again a great experience. Curt andColby helped with our addition of 1400 watts solar from Future Sales, bringing the RV to them for the install. Josh from future was also there to explain . The install from Future was neat, no wires hanging out, everything shipshape. I strongly recommend Goshen Supercenter, and Future if you are thinking about solar.
John and Donna Perry Review Image
During the summer of 2018, we toured the Dynamax plant in Elkhart, IN and were very impressed with production and the great care with which the units are built. During the same trip, we visited Goshen RV and were equally impressed with Goshen and Curt Smith and his knowledge of the Dynamax line. In early December 2018, we ordered an Isata 3 through Goshen RV. Our coach was ordered entirely via email, texts and telephone calls from WV and Curt worked with us patiently, promptly and professionally. We took possession of our 2020 Isata 3 at Goshen RV on April 25, 2019. Our coach was delivered exactly as ordered and we could not be more pleased. Goshen offered us an incredible deal which made the trip from WV to IN worth every mile traveled. The entire process at Goshen RV was painless and went as smoothly as one would hope. We give Goshen RV and Curt Smith a five-star recommendation. And kudos toDebbie McKinney, Service, and Ashley Woody, Business Manager, for their kindness, knowledge, assistance and professionalism. Goshen RV is certain the RV Supercenter it professes to be.
Lynette Armour Review Image
In June of 2019 we attended a rally with the unit we had at the time. We took our GMC in for service and noticed they had RV\s. Upon arrival we noticed a Beacon on the lot and we were not familiar with that RV line. We were greeted by Curt Smith who took us through the Beacon and the Vilanos. Once we knew they were a Tiffin product my husband went into full force examing the Beacon. Curt spent a week with us allowing my husband to thoroughly examine the unit with a fine tooth comb! Curt was the best at answering all our questions and was very knowledgeable in this industry. After a week, we decided this was the way to go.... a Tiffin Beacon by Vanleigh and Curt was the guy for us to work with. We took delivery on our new 2020 Beacon Sept 2019. We had a lot of items to remove from our old unit to the new one. Curt and Dzung owner of the dealership were more than gracious to let us stay on the property with hookups for a week. Every day we were visited by Curt always checking on us making sure if we needed anything he was there for us. We definitely felt like we became a part of this family. Great shout out to Colby our service tech that took care of some minor items and helped my husband when needed. Dan the General Manager was always there making sure we were ok and assured us we could stay as long as needed. Debbie in service was a sweet heart - gave us her phone number in case we needed anything day or night. Dzung the Owner was gracious and introduced himself to us our first day there. If you don\t buy your RV unit from this dealership you are missing out on a good experience. I think what we liked best about this was that it\s a small dealership and they are more concerned about making their customers happy than having a ton of units to just sell. We\ve dealt with both and being from Arizona we would not hesitate to order another unit from this Dealership that truly cares about their buyers even though they are 1,000\s of miles away from us! Thank you to all at Goshen RV for making our week\s stay a pleasurable one and if our travels ever take us this direction again, we will definitely stop in and say \hi\. Oh and Dzung and Curt we will take you up on that dinner offer Dzung, we will make Curt pay! Thank you, Thank you, Thank you!!!
Steve Matthews Review Image
New RV Buyers, we were very happy we gave Goshen RV Supercenter, In Goshen, IN, a try when we were looking for our 6th RV, but our first Class C motorhome! Curt Smith our sales representative, Debbie our warranty specialist and Colby our lead service Tech were all very helpful in making this a wonderful experience. They truly live their motto: the customer comes first! We had been looking at different dealers and products, last Sept., in the whole northern half of Indiana and finally decided on Goshen RV. We met with Curt who was very flexible and professional and even met us on his day off because thats all that worked for us and our schedule. He has over 25 years of experience in the RV industry, and we were impressed! He showed us several RVs I over a 4 hour visit and we decided on one good possibility. We returned a couple days later and took it thorough drive around Goshen and the countryside to see how it handled. My wife and I both took the opportunity to drive it so we were sure we felt competent on our future trips. Curt helped us to do all of our loan paperwork and arranged the pay off on our then-current RV before taking possession of our new motorhome. Colby gave us a very thorough 3 hour walkthrough and answered all of our questions about all of the switches and systems, from front to back, in the new RV. Debbie was very helpful in answering subsequent warranty questions about the plumbing and electrical systems, the generator, air conditioning & heating and the slide outs. She made arrangements for a convenient one day drop off and return home experience to take care of the few items that came up after we took our motorhome to our house. We were not forced to drop it off and return several days or weeks later, as weve heard others have had to do at other dealerships. Our whole buying experience at Goshen RV Supercenter was very satisfying, relaxed and seamless. Everyone there is very good about returning calls and answering texts in a timely manner not putting us off, even AFTER we have made our purchase. We look forward to a continued professional friendship with Goshen RV and all the friends we have made there.
Jim & Ruth Haskins,  xxx Missouri<br/>April 28-2019 Review Image
We recently took delivery of our new 2019 Isata 5. Both of us having never been exposed to RV life-the Goshen team from top to bottom were extremely helpful in making us comfortable and assisted in every way in get us familiar with all we needed to know in a short period of time. Any hiccups were immediately addressed and solved by everyone on the team. You can buy an RV anywhere, but you won\t get the care and knowledge offered by this well versed dealership. We will be referring anyone interested in a Dynamax unit to consider them as a primary source. The inventory on hand was also impressive. Thanks to all- great purchasing experience.
John Stabler,   Ligonier IN<br/>4-11-2019 Review Image
Our experience with Goshen RV Supercenter was Awesome! Everyone we meant at RV supercenter was welcoming, friendly, kind, considerate. Our salesman Curt Smith\s knowledge of the rv industry was very impressive. The service center guys Thom, Kevin were great too! They took their time explaining everything in detail, about our unit. Making sure that our unit was clean and working properly. We never felt like we were an inconvenience or taking up someone\s time. Would highly recommend this Goshen Rv Supercenter for your next RV purchase!!!!! We arrived as customers but left as friends!
Mark Hilton,  Beavercreak OH<br/>April 2019 Review Image
Recently traded in my 2013 Forest River Berkshire on a new Dynamax Isata 5 36DS. Curt in sales gave us a good trade in value and made the whole buying process a snap. The only down fall was the 6 month wait while our new coach was built. On the day of delivery Kevin from service gave us a great tour of it and explained all the working completely. Well, as with any motor coach we encountered a problem with the furnace while overnighting in their lot. It was 22 degrees and no heat. I called Curt at 930 PM and a short time later Kevin showed up and worked on the problem until 130 AM but was unable to fix the problem. Kevin made arrangements for warm accommodations for the night. In the morning the dealership furnished us a car to use while they repaired the furnace. We then encountered a slideout issue that again Kevin and his partner Tom worked on it and also corrected in s timely manner. I am very satisfied with both the sales experience and the service at Goshen Supercenter. They went way above and beyond for us to make sure we were completely happy with our purchase. I highly recommend Goshen RV Supercenter
Frank Norman, Easton, PA Review Image
5 Star Overall Rating 6/19/18 I had an excellent experience at Goshen RV with my recent RV purchase! The Sales team offered an unbeatable price that was worth my while to travel to Indiana from afar for pickup. The staff was friendly, knowledgeable and accommodating. The service manager, Josh, was the best! Extremely helpful and resolved a last minute issue to get me on the road to meet my timelines! Five stars all the way and I highly recommend to anyone looking to purchase an RV!
Anonymous Review Image
5 Star Overall Rating 5/22/17 We really enjoyed our recent purchase and experience with our sales expert. And the service tech ready to assist .Finance dept very thorough. Felt right at home. Very knowledgeable of their inventory . Answered all our questions and any concerns. Would highly recommend this dealership. Loved the no haggle pressure. Great group of people working here .
Larry Smith, Davenport, IA Review Image
5 Star Overall Rating 3/9/17 Bought a RV from Goshenrv and couldnt be happier. From Ia. so just got home. I think this co. is outstanding. Made the trip worthwhile. Tom Schreeg was my salesman. Even though he wore the Green Bay hat hes 100% human. Had a great experience. Was completely serviced by Josh and explained everything also. Happy camper. Larry Smith
Tom Margolis, Carbondale, IL Review Image
5 Star Overall Rating 11/18/16 I had spent several months researching RV purchase and had numerous conversations with numerous dealers. My experience with John Whalen was excellent because there was no sales pressure involved. We ultimately purchased a Fleetwood Bounder from John. John arranged for installation of a couple of after market accessories before I traveled to the dealership. I rented a one-way rental car on a Friday and drove the 430 miles from Carbondale, IL to Indiana. John picked me up at the rental car company and took me back to the dealer where I was given a very thorough overview of the coach. Since I arrived later in the afternoon, John arranged an overnight in the coach to assure that everything was operational and to see if I had any questions on the operation of the RV. Upon identifying a couple of minor bugs that needed to be fixed, John, Josh Best (Service Manager) and Mike (Service Technician) stayed with me in the RV well past closing time to address the issues -- with no hesitation.I could on in much greater detail, but Ill end by saying that the folks at this dealer are high quality and genuinely want to earn business. I am happy for anyone interested to call me for questions -- 618-924-0988.Thanks again to everyone for a great buying experience!Tom Margolis
Marc Santos, Saint Charles, IL Review Image
5 Star Overall Rating 1/17/16 You want to buy your next coach from John (sales) and Jeremy (master technician) at Goshen RV! As first time buyers, we had a lot of pre and post purchase questions. Both were very knowledgeable and able to quickly respond to our questions via email and in person at delivery. Truth be told, I was 90% done buying a similar coach from a dealer in Iowa (who didnt respond to questions on email), and luckily Goshen RV was my last call. I got a better price, with extra features, on the exact same model than the other dealerships out there. That aside, the most impressing aspect is that my family was so well treated it didnt feel like a sales experience at all. John and especially Jeremy spent three hours of their day making us so comfortable it was like our friends were helping us along the way.Feel free to email me if you want to hear it directly from a very satisfied customer. santos1060@gmail.com Marc Santos
Piraon Sutthiwan, Onalaska, WI Review Image
5 Star Overall Rating 7/12/15 Just bought Sunseeker 2500TS from Johm Whaller. Hes amazing. Treating us so nicely that you dont feel as being attacked from shark. Hes honest and fair and keep his promise to take care of us as a customer. We got a very fair price on our RV. Jeremy ~ technician is a also awesome. Make a walk through process so fun and informative. Everything goes as smooth as it can be. They seem to enjoy working there and try to do good job. Will buy it again from John anytime !! Another John ~ finance is also very helpful. Thanks you all
Tony Durant, Independence, MO Review Image
5 Star Overall Rating 6/10/15 My wife and I purchased a new Fleetwood Storm from this dealership. Every person that we had contact with during our visit and purchase was very professional and extremely helpful. We purchased this RV without actually seeing it. We had reservations about making such a large purchase from 600 miles away. John Whalen, the sales manager, was very helpful and reassured us that they would uphold their promises made to us about the sale. They put everything in writing and followed through with everything they promised. Jeremy Templeton, the RV service manager, was very through and patient with us as we were introduced to our new RV and the features it contained. Although this was our fifth RV, we learned several new techniques about caring for our RV from Jeremy. He has also been very helpful in obtaining some requested information from Fleetwood about our new RV. John offered to allow us to remain on the lot for as long as we needed to transfer our personal belongings from our older RV to the new one. We were very pleased with this seamless purchase experience. It was 12 days from the time we found the RV on the internet, arranged for the financing and traveled to Goshen RV Supercenter to pick up the our new purchase. This was our fifth RV purchase in 23 years. I would rate the individuals involved in this sale, the dealership and the actual deal as a five star experience.